To:                   Article 8 Hearing Board

 

From:               Randy Floyd

Executive Director

 

Date:                November 18, 2005

 

Subject:            2005/2006 Article 8 Recommendation Responses

 

 

This memo is provided as an update to recommended actions developed at last year’s  Article 8 hearings. 

 

 

Recommended Action 1:

 

Evaluate linkages with Metrolink (including reverse commutes).

 

Response:

 

AVTA continues to work towards improved coordination with Metrolink.  To this end we will evaluate earlier morning service to provide additional connections with Metrolink commuter and reverse commute services.

 

Recommended Action 2:

 

Improve dial-a-ride service and access for seniors and people with disabilities.

 

Response:

 

As of October 30, 2005 AVTA no longer provides ADA required paratransit service.  This service is now being provided to Access Services Inc (ASI) through a new contractor.  This allows AVTA to focus on dial-a-ride service through our paratransit operations.  We have installed new paratransit dispatching software. Through these two measures we have seen an immediate positive impact on productivity and on-time performance.

 

Recommended Action 3:

 

Provide improved outreach options within the Antelope Valley community.

 

Response:

 

AVTA has a robust outreach program throughout the valley.  We will continue to explore methods of getting information regarding AVTA services to those who do not access these services.  A list of our outreach efforts is attached.

 

Recommended Action 4:

 

Continue to explore methods to improve medical shuttle service.

 

Response:

 

This service will be cancelled as of December 30, 2005 due to lack of ridership.  AVTA continues to work with regional service providers, Metrolink and Metro, to develop a cost effective way to accommodate inter-valley transportation.

 

Recommended Action 5:

 

Continue to evaluate more effective fixed route service, especially for seniors and people with disabilities.

 

Response:

 

AVTA is exploring moving towards a grid system in Lancaster which will make the system easier to understand.  Recent changes in Palmdale have already started this process.  In addition, new technology such as voice enunciators, in-bus and wayside message boards, and phone system upgrades will make using the system and getting information about the system easier.