Limited English Proficiency (LEP) Plan

Patrons having a discussion while waiting for the bus to reach it's next stop.

AVTA has developed this Limited English Proficiency Plan to help identify reasonable steps for providing language assistance to persons with limited English proficiency (LEP) who wish to access services provided by AVTA. As defined in Executive Order 13166, LEP persons are those who do not speak English as their primary language and have limited ability to read, speak, write or understand English. 

This plan outlines how to identify a person who may need language assistance, the ways in which assistance may be provided, staff training that may be required and how to notify LEP persons that assistance is available.

Rider Alerts

Starting October 2026, the AVTA lobby will no longer be open the last Saturday of the month for pass sales. the lobby will be open until 8:30pm on the last Friday of the month, and every last Friday of the month moving forward.
Aug 11, 2026 12:00 AM – Dec 31, 2026 11:59 PM
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Effective Saturday, July 11, 2026 there will be minor changes to routes 50,51 and 790 Transporter. Please refer to the link below for more information. https://www.avta.com/service-changes.php
Jul 10, 2026 12:00 AM – Aug 31, 2026 11:59 PM